laki Terms and Conditions

Certain specific terms used in these Terms carry defined meanings, which are clarified below:

• "Platform" refers to laki's website, mobile app, and all associated digital services.
• "User" or "Member" refers to any person who operates a registered account on laki.
• "Wallet" refers to each member's digital funds account on the platform.
• "Bonus" refers to any promotional reward, extra funds, or other benefit provided by laki.
• "Bet" refers to participation in sports betting, casino games, or any other gaming activity.
• "KYC" refers to the identity verification process (Know Your Customer), required for account security and payments.

These Terms apply to all Bangladeshi users. By accessing the platform, you acknowledge that you have read, understood, and agreed to these Terms.

2.1 Registration Process

Providing accurate and up-to-date information is required to open an account on laki. The name, mobile number, date of birth, and other details entered in the registration form must match your government-issued ID. If you register with false information, the account will be cancelled and any funds in the account may be confiscated.

2.2 One Person, One Account

Each person may open only one account. If a person has more than one account, all of them will be permanently closed. laki reserves the right to investigate if multiple accounts are operated from the same household address or device.

2.3 Identity Verification (KYC)

laki's KYC verification must be completed before processing a withdrawal and before depositing above a certain amount. This requires a copy of your National ID (NID) or passport and a recent selfie photo. Funds may be held if verification is not completed.

2.4 Account Security

Keeping your login details (username and password) confidential is entirely your responsibility. Do not share this information with any third party. If you notice any suspicious activity on your account, contact laki's customer support immediately.

All services on laki are for persons aged 21 and above only. If a minor opens an account by providing false information, the account will be closed as soon as it is discovered and all transactions will be cancelled.

In addition, users from regions where online gaming and betting are prohibited may not use this platform. It is entirely the user's own responsibility to comply with the laws of their country or region.

4.1 Deposit Rules

A minimum deposit of ৳500 is required on laki. Currently accepted payment methods are: bKash, Nagad, Rocket, Upay, and bank transfer (BRAC Bank, Dutch-Bangla Bank, Islami Bank, and other major Bangladeshi banks). Deposited funds will be added to the wallet after successful verification.

4.2 Withdrawal Rules

The minimum withdrawal amount is ৳800. Withdrawal requests are generally processed within 5 to 30 minutes. Withdrawals can only be made using the same method used for the deposit — that is, bKash, Nagad, Rocket, Upay, or bank transfer.

4.3 Transaction Verification

laki reserves the right to carry out additional verification on any transaction. If the source of funds appears suspicious, the necessary documents may be requested. Withdrawals will be held until verification is complete.

5.1 Welcome Bonus

A 100% bonus is available on your first deposit on laki, up to a maximum of ৳20,000. The wagering requirement for this bonus is 15 times the bonus amount. For example: depositing ৳1,000 gives you a ৳1,000 bonus, bringing the total balance to ৳2,000 — and to withdraw this bonus, you must place bets totalling ৳1,000 × 15 = ৳15,000.

5.2 Weekly and Other Bonuses

For regular players each week on laki, the laki Weekly Deposit Reward offers a 50% deposit bonus up to ৳10,000 with 20x wagering. For slot players, the laki Slot Festival Bonus offers a 30% deposit bonus up to ৳6,000 with 18x wagering. For cricket bettors, the laki Cricket Champion Offer gives a 40% deposit bonus up to ৳8,000 with 15x wagering.

5.3 General Bonus Terms

• Bonuses can only be used for placing bets — they cannot be withdrawn directly.
• The bonus amount will remain locked in the account until the wagering requirement is met.
• Combining multiple bonuses at the same time is not possible unless specifically stated in a particular promotion.
• The deposit method — whether bKash, Nagad, or any other — makes no difference to bonus eligibility.
• laki reserves the right to change or cancel any promotion at any time.
• If bonus abuse is found, the relevant account will be closed.

6.1 Bet Acceptance

All bets will be considered valid only after they have been successfully registered on laki's servers. Incomplete bets due to network issues will be automatically cancelled and the relevant funds will be returned.

6.2 Odds and Results

The odds displayed at the time a bet is confirmed are final. Even if odds change during a match, the odds at the time of confirmation apply to that bet. laki is not responsible for odds differences caused by delays in live betting.

6.3 Match Cancellation and Postponement

If an event is cancelled or postponed indefinitely, all bets on that event will be declared void and the bet amounts will be refunded. The same policy applies if the event does not resume within the scheduled time.

6.4 Multi Bet

Multiple events can be combined in a multi bet. A multi bet wins only if all selections are correct; if one selection loses, the entire bet is lost. Example: placing three selections at odds of 1.40, 1.50, and 1.90 gives a combined odds of approximately 3.99, so a ৳100 bet returns ৳399 if all three are correct.

7.1 Game Operation

All casino games available on laki are operated by third-party game providers (such as PG Soft, Pragmatic Play, Evolution, JILI, Spribe). Game results are determined through Random Number Generator (RNG) technology, which is completely impartial.

7.2 Technical Errors

Any winnings or bonuses gained due to a technical error or software bug will be considered void. In such cases, laki may refund the original bet amount for the relevant game. laki is not directly liable for server issues on the game provider's end.

7.3 Live Casino

If a connection is lost at a live casino table, the game will proceed according to the set rules. The live dealer's decision is final and cannot be disputed afterwards. laki advises all users to always use a stable internet connection.

The following activities are strictly prohibited and will result in the immediate closure of the account:

• Creating or operating multiple accounts for the purpose of receiving bonuses.
• Using the platform as a means of money laundering or processing illegal funds.
• Betting on pre-arranged sports results or fixed matches.
• Playing games using bots, automated software, or fraudulent methods.
• Using the platform to harass or harm other users.
• Operating an account under an unverified identity or in someone else's name.
• Attempting to hack or gain unauthorised access to laki's systems.
• Attempting to gain unfair advantage by exploiting technical errors.

If evidence of any of the above activities is found, all funds in the relevant account may be confiscated and the information may be handed over to law enforcement agencies.

9.1 Suspension by laki

laki may temporarily or permanently close any account due to a breach of these Terms, suspicious transactions, KYC information discrepancies, or any security concern. The member will be informed of the reason for suspension, though full details may not be disclosed while an investigation is ongoing.

9.2 Voluntary Account Closure

Any member may close their account on their own initiative. To do so, they must contact customer support. All withdrawals should be completed before closing the account. Bonus funds will not be returned after the account is closed.

9.3 Self-Exclusion Feature

Members who feel that gaming is becoming harmful to them can use the self-exclusion feature. For details, read laki's Responsible Gaming guidelines. Both options are available: limiting the account for a set period or closing it entirely.

laki is committed to protecting users' personal information. The information you provide is used only for delivering services, verifying identity, and meeting legal obligations. For details on our policy regarding sharing information with third parties, read our Privacy Policy.

All transactions and personal information are kept secure through SSL encryption technology. laki will never ask for your password by phone or email — if you receive any such communication, inform the support team immediately.

11.1 Limits of Liability

While laki ensures the highest level of technical security, it bears limited liability for losses caused by unexpected server outages, cyberattacks, or external factors. laki is not liable for the security of a member's own device or the quality of their internet connection.

11.2 Dispute Resolution

If there is a dispute over any bet or transaction, please contact customer support directly in the first instance. laki will review the complaint and respond within 72 hours. laki's server logs and transaction records will be treated as final evidence in resolving disputes.

11.3 Customer Support

laki's customer service team is available seven days a week, twenty-four hours a day via live chat and email in both Bengali and English. For general questions, you can also visit our FAQ page.

laki reserves the right to change, amend, or update these terms and conditions at any time. Registered members will be notified of significant changes by email or through a notification on the platform. Continued use of the platform after any changes will be considered acceptance of the updated terms and conditions.

If any part of these terms and conditions is found to be invalid or unenforceable, the remaining parts will remain fully in effect. If there is a discrepancy between the English and Bengali versions of these terms and conditions, the Bengali version will take precedence.

Please follow these terms and conditions for a safe and enjoyable experience at laki. Stay in control of your play and bet responsibly.